FREQUENTLY ASKED QUESTIONS

Q: hOW LONG will my TURF LAST?

A: This will depend on the grade of the turf you choose, how well it’s maintained, and the amount of foot traffic it receives. In our experience, the cheaper “overseas” products typically claim to have a 10 year warranty and will show signs of wear after a few years. We almost exclusively install American-made products that are backed by a pro-rated lifetime warranty. A residential lawn installed by Turf Team should last 20+ years if properly cared for, whereas commercial applications should expect about 15+ years.

Q: will the colour of my turf fade in the sun?

A: No, our artificial turf products are designed to withstand UV rays without fading. This is covered in the manufacturer’s warranty and we have never encountered this issue in the Vancouver climate .

Q: will my turf get hot in the summer?

A: Yes and No… If your turf has been infilled with either Zeolite or Envirofill, each of these has cooling properties that keep the turf at relatively low temperatures in direct sun. We find in Vancouver that any sunny day above 25 degrees, the turf may be too hot to walk in bare feet (same thing with walking barefoot in the sand at the beach). Additionally, your turf can easily be cooled off with a quick watering from your hose or sprinklers, otherwise you will want to keep your shoes on for those hot summer days!

Q: is artificial turf dog friendly?

A: Yes, in fact dogs love the feel of artificial turf. The strong backing prevents hole digging and muddy paws will be a thing of the past after a rainy day. If you have pets, we use a special kind of deodorizing infill that neutralizes the ammonia smell, and urine drains right through. When you dog goes to the bathroom, simply scoop up the waste and hose the area down like it never even happened! The icing on the cake is that we also offer a Turf Cleaning service that sanitizes the turf and leaves it smelling like new. If you would like to speak with a past client with dogs to hear their experience, just send us a message!

 Q: is the turf safe for my kids?

A: Yes, in fact artificial turf is less harmful than regular grass, as it requires no fertilizers, pesticides or polluting lawn mowers. Turf provides a soft surface for your kids to play on; and for playground use, we can also install an extra layer of foam padding underneath. We use child-friendly, organic infill materials unlike those toxic rubber pellets found in turf soccer fields.

Q: does My Turf require any maintenance?

A: Although turf is very low-maintenance its not “zero-maintenance.” Think of your turf like an outdoor carpet. Over time, it can collect dirt, debris, hair and other bacteria. At the very least, it’s important to blow off any leaves and debris to prevent the possibility of weeds growing. In addition, the turf should be power-broomed, vacuumed* and sanitized once or twice per year. We offer these Turf Cleaning services on a annual, semi-annual, or quarterly basis. We will email you a pdf of everything you need to know after the lawn has been installed.

*If using a vacuum, make sure not to suck up any of the infill! We use a special adjustable carpet cleaner to ensure this doesn’t happen.

Q: How long will my installation take?

A: That depends on the size of the area we are working on, and other variables such as access to the yard, the slope of the site and whether or not an irrigation system is present. Installing a typical Vancouver backyard of 400 square feet can be easily completed in 2 days, while putting greens will usually take 3-5 days. We once installed a putting green that took 16 days straight, so it really depends on the size and scale. Additionally, heavy rain and other factors beyond our control may delay projects during the final infill stage.

Q: is artificial turf really expensive?

A: While it is a much larger up-front cost than natural grass, artificial grass can actually pay for itself in the long run. The definition of “expensive” is when the price exceeds the value provided. The value of artificial grass is that you and your family can enjoy your yard 365 days a year without wasting time, money, or water on maintenance… The value that Turf Team provides is a seamless experience with immaculate communication which is rare to find in the trades these days! Consider paying $200/month on lawn care (mowing, power raking, aerating, over-seeding, fertilizing, edging & watering). That adds up to nearly $12,000 over 5 years! So is it really that expensive after all…? Fill out the form below to see how much you would be saving…

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